Terms of Service

Effective Date: August 18, 2025
Last Updated: August 18, 2025

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1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and The Rev System Ltd, an Irish limited company ("Company," "we," "us," or "our") regarding your use of our revenue operations consulting services, software platforms, and related offerings.

By engaging our services, accessing our platform, or executing a service agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

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2. Company Information

The Rev System Ltd
Company Registration Number: [CRO Number]
Registered Office: Greenhall Lower, Newtowncashel, Longford, Ireland
Email: legal@therevsystem.com

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3. Services Overview

3.1 Consulting Services

We provide revenue operations consulting including:

• Revenue Systems Audits
• GTM strategy development and implementation
• CRM configuration and optimization
• Sales process automation
• Marketing operations setup
• Team training and support

3.2 Software Platform Access

Where applicable, we provide access to:

• Revenue tracking dashboards
• CRM systems and integrations
• Automation workflows
• Training materials and resources
• Performance analytics tools

3.3 Implementation Services

• System configuration and setup
• Data migration and integration
• Process documentation
• Team onboarding and training
• Ongoing optimization support

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4. Client Responsibilities

4.1 Information Accuracy

You agree to:

• Provide accurate, complete, and current information
• Maintain the confidentiality of account credentials
• Notify us immediately of any unauthorized access
• Ensure team members comply with these Terms

4.2 Cooperation Requirements

• Participate in scheduled meetings and training sessions
• Provide timely feedback and approvals
• Grant necessary system access for implementation
• Assign dedicated team members for project coordination

4.3 Data Compliance

• Ensure compliance with applicable data protection laws
• Maintain proper consents for customer data processing
• Implement security measures for sensitive information
• Comply with GDPR requirements where applicable

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5. Payment Terms

5.1 Fees and Billing

• All fees are stated in Dollars ($) unless otherwise specified
• Payment terms are Net 30 days from invoice date
• Late payments may incur interest charges of 1.5% per month
• All fees are non-refundable except as specifically stated

5.2 Subscription Services

• Recurring services are billed monthly or annually as agreed
• Automatic renewal unless cancelled with 30 days notice
• Price changes require 60 days advance notice
• Suspension of services for non-payment after 15 days

5.3 Expense Reimbursement

• Pre-approved travel and material expenses will be invoiced separately
• Expenses require original receipts and prior written approval
• Currency conversion at prevailing exchange rates

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6. Intellectual Property Rights

6.1 Company IP

The Rev System Ltd retains all rights to:

• Proprietary methodologies and frameworks
• Software platforms and tools
• Training materials and documentation
• Trademarks, logos, and branding

6.2 Client IP

Clients retain ownership of:

• Existing business processes and data
• Customer information and databases
• Industry-specific knowledge
• Pre-existing intellectual property

6.3 Joint Development

• Improvements to our methodologies using your industry insights become our IP
• Custom implementations specific to your business remain yours
• Generic frameworks developed during engagement become ours
• Data insights and anonymized benchmarks may be used for future clients

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7. Confidentiality and Data Protection

7.1 Mutual Confidentiality

Both parties agree to:

• Protect confidential information disclosed during engagement
• Use confidential information only for authorized purposes
• Return or destroy confidential information upon request
• Maintain confidentiality for 5 years post-engagement

7.2 Data Processing

• We process personal data in accordance with our Privacy Policy
• Client data is stored securely using industry-standard encryption
• Data retention periods as specified in individual agreements
• Right to data portability and deletion upon request

7.3 Security Measures

• Regular security audits and penetration testing
• Employee training on data protection requirements
• Incident response procedures for data breaches

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8. Limitation of Liability

8.1 Service Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Liability Limits

• Our total liability is limited to fees paid in the 12 months preceding the claim
• We are not liable for indirect, consequential, or punitive damages
• Force majeure events excuse performance delays
• Client assumes responsibility for business decisions based on our recommendations

8.3 Client Action Requirements and Results Disclaimer

Results Dependent on Client Implementation: The Rev System Ltd provides strategic recommendations, system configurations, and operational frameworks. Actual business results depend entirely on Client's diligent implementation, consistent execution, and adherence to recommended processes.

No Liability for Client Inaction: We shall not be held liable for:

• Failure to achieve projected results due to incomplete implementation of recommendations
• Revenue losses resulting from Client's decision not to follow agreed implementation timelines
• Missed opportunities caused by Client's delay or refusal to execute recommended changes
• Poor outcomes resulting from Client's modification of recommended processes without consultation
• Business impacts from Client's failure to maintain agreed systems or workflows

Client Responsibility for Execution: Client acknowledges that:

• Our role is advisory and implementation support, not business management
• Success requires Client's active participation, resource allocation, and consistent execution
• Business results cannot be guaranteed regardless of strategy quality
• Client bears full responsibility for business decisions and their outcomes
• Failure to assign adequate internal resources may compromise results achievement

Due Diligence Standard: Client agrees to exercise reasonable business judgment and due diligence in:

• Evaluating and implementing our recommendations
• Allocating sufficient internal resources for execution
• Maintaining systems and processes as configured
• Providing timely feedback and addressing implementation challenges
• Following agreed project timelines and milestones

Results Measurement: Any performance guarantees or success metrics are contingent upon Client's full compliance with agreed implementation plans, timelines, and ongoing maintenance requirements as documented in the specific service agreement.

This language professionally protects you while making it clear that results require client commitment and proper execution of your recommendations.

8.4 Professional Services Exception

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Professional indemnity as required by Irish law
• Violations of data protection regulations

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9. Termination

9.1 Termination Rights

Either party may terminate:

• For material breach with 30 days written notice to cure
• For insolvency or bankruptcy proceedings
• Immediately for violation of confidentiality obligations
• Upon 60 days notice without cause

9.2 Effect of Termination

Upon termination:

• All outstanding fees become immediately due
• Access to our platforms will be revoked
• Confidentiality obligations survive termination
• Data return or destruction as specified in agreement

9.3 Survival Provisions

The following provisions survive termination:

• Payment obligations
• Intellectual property rights
• Confidentiality requirements
• Limitation of liability
• Dispute resolution procedures

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10. Dispute Resolution

10.1 Governing Law

These Terms are governed by Irish law and subject to the jurisdiction of Irish courts.

10.2 Resolution Process

Disputes will be resolved through:

1. Direct Negotiation (30 days good faith discussion)
2. Mediation (Dublin International Arbitration Centre)
3. Arbitration (if mediation fails, binding arbitration under Irish rules)

10.3 Legal Proceedings

• Any legal actions must be commenced within 2 years of claim arising
• Dublin courts have exclusive jurisdiction
• Prevailing party entitled to reasonable attorney fees
• Class action waiver for individual disputes

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11. Force Majeure

Neither party shall be liable for delays or failures due to:

• Natural disasters or extreme weather
• Government actions or regulatory changes
• Labor strikes or transportation disruptions
• Cyber attacks or system failures beyond reasonable control
• Pandemic or public health emergencies

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12. General Provisions

12.1 Amendment Process

• Terms may be updated with 30 days notice
• Material changes require client consent
• Continued use constitutes acceptance
• Individual agreements may modify these Terms

12.2 Entire Agreement

These Terms, together with executed service agreements and our Privacy Policy, constitute the entire agreement between the parties.

12.3 Severability

If any provision is deemed unenforceable, the remainder shall remain in full force and effect.

12.4 Assignment

• We may assign these Terms to affiliates or successors
• Clients may not assign without our written consent
• Terms bind successors and permitted assigns

12.5 Waiver

Failure to enforce any provision does not constitute a waiver of future enforcement rights.

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13. Contact Information

For questions about these Terms of Service:

Legal Department
The Rev System Ltd
Email: legal@therevsystem.com
Address: Greenhall Lower, Newtowncashel, Longford, Ireland.

Business Inquiries
Email: hello@therevsystem.com

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14. Compliance and Regulatory

14.1 Anti-Corruption

We comply with all applicable anti-corruption laws including the Irish Criminal Justice Act and UK Bribery Act.

14.2 Export Controls

Our services and any related technology are subject to Irish and EU export control regulations.

14.3 Professional Standards

We maintain professional indemnity insurance and adhere to relevant industry standards and codes of conduct.

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These Terms of Service are effective as of the date first written above and supersede all prior agreements and understandings relating to the subject matter herein.

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